Who we are

Our website address is: https://irissuites.in.

This Privacy Policy describes how Iris, the chatbot service provided by Iris Suits, collects, uses, and shares information when you interact with Iris during your stay at our hotel.

Information We Collect

When you interact with Iris, we may collect personal information you provide voluntarily, such as your name, room number, and specific requests or inquiries. We may also collect non-personal information such as your language preferences and usage data, including interactions with Iris and the content you access.

How We Use Your Information

We use the information collected by Iris to provide personalized services and improve your experience during your stay. This includes fulfilling your requests, offering relevant recommendations, and enhancing the functionality of Iris. We may also use your information to communicate with you about your stay and send you updates or promotions related to our hotel services.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating Iris and providing services to you during your stay. We may also disclose your information if required by law or to protect the rights, property, or safety of Iris Suits, our guests, or others.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can choose not to provide certain information when interacting with Iris, but this may limit the functionality and services available to you during your stay. You may also opt-out of receiving promotional communications from us by following the instructions provided in those communications.

Children’s Privacy

Iris is not intended for use by children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please Visit contact us page